Terms and Conditions
Effective date: 01 August 2025
Last updated: 01 August 2025
1. Agreement to Terms
By accessing or using Built Query ("Service") operated by Built Dynamics Ltd ("we", "us", or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, then you may not access the Service.
2. Description of Service
Built Query is an AI-powered construction document analysis platform that transforms unstructured construction documentation into structured, actionable data. The Service includes document processing, data extraction, and analysis features.
3. User Accounts
3.1 Registration
To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for safeguarding the password and for all activities that occur under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
3.3 Account Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
4. Acceptable Use
You agree not to use the Service to:
- Upload or transmit viruses, malware, or any other malicious code
- Violate any applicable laws or regulations
- Infringe upon or violate our intellectual property rights or the rights of others
- Harass, abuse, or harm another person or entity
- Create multiple accounts for fraudulent purposes
- Attempt to gain unauthorized access to any portion of the Service
- Use the Service for any illegal or unauthorized purpose
- Interfere with or disrupt the Service or servers connected to the Service
5. Content and Data
5.1 Your Content
You retain all rights to the content and data you upload to the Service ("Your Content"). By uploading Your Content, you grant us a limited, non-exclusive, worldwide license to use, process, and store Your Content solely for the purpose of providing the Service to you.
5.2 Content Restrictions
You represent and warrant that Your Content does not violate any third-party rights and that you have all necessary rights and permissions to upload and use Your Content with the Service.
5.3 AI Processing
You acknowledge that the Service uses artificial intelligence and machine learning technologies to process Your Content. While we strive for accuracy, we do not guarantee that the results will be error-free or suitable for any particular purpose.
6. Intellectual Property Rights
6.1 Our Rights
The Service and its original content (excluding Your Content), features, and functionality are and will remain the exclusive property of Built Dynamics Ltd and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks may not be used without our prior written consent.
6.2 Feedback
Any feedback, suggestions, or ideas you provide about the Service may be used by us without any obligation to compensate you and without any restriction.
7. Privacy and Data Protection
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.
8. Payment and Billing
8.1 Subscription Plans
Some aspects of the Service may be subject to payment. You will be charged in advance on a recurring basis ("Billing Cycle") according to the plan you select.
8.2 Payment
All payments are non-refundable, except as required by law or as explicitly stated in these Terms. You agree to provide current, complete, and accurate billing information.
8.3 Changes to Pricing
We reserve the right to modify our pricing at any time. We will provide you with reasonable notice of any pricing changes affecting your subscription.
9. API Usage
If you access the Service through our API, you agree to comply with any API-specific terms and rate limits. Excessive API usage may result in temporary or permanent suspension of access.
10. Third-Party Services
The Service may contain links to or integrate with third-party services. We are not responsible for the content, privacy policies, or practices of any third-party services.
11. Disclaimers and Limitations of Liability
11.1 Disclaimer of Warranties
The Service is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free.
11.2 Limitation of Liability
To the maximum extent permitted by law, Built Dynamics Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
11.3 Accuracy of Results
The Service uses AI technology which may produce inaccurate or incomplete results. You should independently verify any critical information extracted or generated by the Service. We are not liable for any decisions made based on the Service's output.
12. Indemnification
You agree to defend, indemnify, and hold harmless Built Dynamics Ltd and its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the Service or violation of these Terms.
13. Governing Law
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the courts of England and Wales.
14. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Your continued use of the Service after any changes constitutes acceptance of the new Terms.
15. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and Built Dynamics Ltd concerning the Service.
17. Contact Information
If you have any questions about these Terms, please contact us at:
Built Dynamics Ltd
Email: legal@builtdynamics.com
Address: Ryefield Court 81 Joel Street, Northwood Hills, Middlesex, United Kingdom, HA6 1LU